Karen Taipalus
Karen Taipalus
03:53 28 Dec 18
Denis worked with my husband Tom (Vancouver) tirelessly to find the right part and then even helped him with the install. Spa911 was terrific and we highly recommend them.
James Anderson
James Anderson
15:42 26 Oct 18
Needed a replacement and updated Spa Pack, Denis was exceptional in helping us choose an appropriate model. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend!
Chris Wolfe
Chris Wolfe
17:00 01 Oct 18
A+ Service. Great knowledge and friendly helpful employees. Denise was excellent and walked me thru the process
Jason Beattie
Jason Beattie
14:52 24 Sep 18
Excellent service and technical support over phone. Could have milked me for lots of unnecessary stuff but got me back tubbing quickly! Thanks Denis.
Vasken Berkaslan
Vasken Berkaslan
21:30 23 Sep 18
Ordered 2 hot tub motors and was pleasantly surprised to say the least. Great, quality product; fast shipping and super knowledgeable staff. Once I received my products I called for some assistance and Dennis was more than happy to help me. I can't say enough about Spa 911. I will definitely be referring them to family and friends and will be a customer for life!! Thank you Spa 911.
kevin hoyle
kevin hoyle
16:14 19 Sep 18
Awesome service very fast delivery and very good products can not beat there pricing anywhere always buy from them and repair all hottub makes on a daily basis glad there a company in Canada that can supply product finally in stead of using the USA ?
Rob Pade
Rob Pade
12:54 12 Aug 18
outstanding in every thing ,service knowledge wow this is the best service i have had in like 15 years . so nice from what happens every place else .....
MELANIE BOEHME
MELANIE BOEHME
13:16 29 Jun 18
SPA991.ca : Very efficient and professional service. I saved at least 20% on the price of the part I bought, then I could not start it and Denis helped me over the phone to start the pumps. I saved another couple of hundred dollars since service calls are very expensive here in Montreal. Thanks Denis, and I will tell all my friends how good you guys are!
Brady Reid
Brady Reid
16:56 03 Jun 18
Fantastic Service. Parts delivered right to your door....any questions or concerns are just a text message away! Even on Saturday and Sunday! Thanks again for the Great Service!!
lynn warrick
lynn warrick
17:08 04 May 18
I have bought a heating element in the past and a cover lifter just this week. Delivery time was fantastic and pricing is very competitiveI recommend to deal with Spa 911 to anybody with a hot tub.
Sean Pedneault
Sean Pedneault
01:40 25 Apr 18
Fantastic pricing and customer service. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. Went to install it 2 months later and discovered the pump wouldn’t fit. No problem at all... Denis said “we want you to be happy and back in your spa ASAP”. They shipped a new pump out that day (which fit) and had me return the incorrect pump and reimbursed the shipping cost! Can’t beat that for prompt, hassle free service. Needless to say I’m very happy and back in the hot tub! Thank you Denis. I wouldn’t hesitate to recommend spa911 to anyone looking for parts.
PATRICK DOHERTY
PATRICK DOHERTY
19:38 27 Jan 18
Excellent customer service. I called looking for a heater for my hot tub and received a return call from Richard within minutes.Rather than simply sell me a new part, he went through the possible reasons for it not working. No new part required and heater is working fine. Thank you.
Chris Fleming
Chris Fleming
04:02 22 Jan 18
Outstanding customer service, price and technical support. When I ever have a spa issue, Spa 911 is my first call. 5 Stars!
Rosanne Marges
Rosanne Marges
13:31 15 Dec 17
Dennis was very pleasant and helpful when I ordered my spa part. I will contact him for future parts and advice.
Bruce Hall
Bruce Hall
16:01 17 Oct 17
Great friendly tec. service over the phone, ordered pump could not find a better value anywhere!Arrived free shipping 3 days Later!Have since used their tec. sevice for heating problem.....fantastic help, highly recommend Spa911..Thanks Guys.!
Randy Bell
Randy Bell
19:19 09 Oct 17
Recently I had trouble with my hot tub and needed some assistance in fixing the problem. I needed information and help diagnosing the problem as well as direction on what parts I needed to purchase. I came across Spa 911 on the website and decided to call them. The owner of the company Denis was awesome. He was patient and helpful above and beyond anyone I've encountered in any service industry. I have little knowledge of hot tubs and he was able to provide me with all the correct parts. In our many conversations over the phone, he guided me through what ended up being refurbishing my hot tub.He was available and very keen to help. I would strongly recommend his company, it was a pleasure dealing with him. At one point I was ready to give up and purchase a new hot tub and he encouraged me to keep on trying to fix the hot tub and in the end, I was successful.Contacting Denis at Spa 911 turned out to be the best decision and completely restored my faith in the service industry.Randy Bell Ottawa, ON
Reg Simo
Reg Simo
12:59 26 Aug 17
great service, delivered as promised, customer service prompt and knowlegable, i will recommend to any one
Rock Proulx
Rock Proulx
19:31 11 May 17
I ordered my main pomp and was at home next day. in addition I saved $200 dollars. The client services is amazing and the employee gives advice and return my call in 15 minutes when i add question for the installation. Wow Thank you again for your support and I strongly recommend SPA 911 Quebec.
MendozaDOD
MendozaDOD
01:59 27 Apr 17
Great prices! Friendly staff! Part was shipped right away. When I needed help once it arrived they were more than happy to spend the time contracting the manufacturer to get me the information I needed. I will be making my future purchases at spa911 - Thanks Again 🙂
Odette Denis
Odette Denis
00:34 26 Apr 17
ALWAYS A GOOD SERVICES.
FB Publishing
FB Publishing
17:06 10 Apr 17
Excellent prices, service, after-sales service, and fast shipping to Toronto. Will use Spa911 again.
Erik Dube Blanchet
Erik Dube Blanchet
23:10 22 Mar 17
J'ai reçu ma commande le lendemain que j'ai acheter. Super rapide comme livraison. Le personnel est super sympathique et très serviable. Je recommande à tous .
Justin Deroy
Justin Deroy
15:37 25 Feb 17
Needed a part made a phone call... With in 5 mins parts were ordered and shipped.. Great service Thank youRegards Justin
Eric Bilodeau
Eric Bilodeau
16:07 24 Feb 17
Je recommande! J'ai appelé un samedi soir pour mon spa qui marchait pas et le dimanche matin il était la. Même pas de frais supplémentaires parce que c'était un dimanche. Très bon service et technicien très compétent.
Bergeron Marc
Bergeron Marc
21:05 04 Sep 16
No 1
Next Reviews Write a review

We were very impressed with the speed and quality of the work. The cost of the repair was very affordable. Thanks Mr. Bilodeau
Josée Lapointe
I am happy to have done business with Spa 911. The technicians knew what they were talking about and did the work quickly and didn’t replace parts unnecessarily. I will surely refer Spa 911 to other people.
Biron Jean
I 'm glad I trusted Spa911. They have many parts available in their truck and the prices are unbeatable. Thank you - Aug 09, 2014
John Hubert
I loved the speed of service. When you call, they answer immediately. They were very professional. My spa was not working and the repair was very simple and affordable with Spa 911. I have tried a few other companies but it took a long time to get an appointment and was more expensive. Thanks for the great service, Spa 911. Now it is really easy to maintain my spa.”
Sebastien
Dennis helped me troubleshoot with my hot tub problems, talked me through it with patience, and sold me a motor. It was a good price and arrived in a timely manner.  We went back for more and even purchased a hot tub cover. We are very happy!
Clem Yantha
Thank you for your professional help in getting the spa pac and pump ordered. It came as promissed the next day, The questions I had about installation have been answered. The price was good. I would recomend 5 star *
Wayne Partridge
Mr. Bilodeau responds quickly and provides clear answers with professionalism and passion for his work. 
M.Pepin
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